Home Your Vital Health Records Community Programs Forms Become a Sponsor Frequenty Asked Questions About Us Contact Us Resources
FREQUENTLY ASKED QUESTIONS
  1. What is VITAL HEALTH RECORDS?
  2. Who needs to fill out a medical information form?
  3. Where do I keep my VITAL HEALTH RECORDS packet after I fill it out?
  4. Is there any charge for VITAL HEALTH RECORDS?
  5. Can VITAL HEALTH RECORDS be used for other purposes?
  6. There are only two medical information forms in my VITAL HEALTH RECORDS packet. Where do I get additional copies?
  7. There is no space to list my medications on the medical information form. Why not?
  8. How often should I update my medical information?
  9. I would like to become a sponsor of VITAL HEALTH RECORDS for my community. How do I get started?
  10. Where can I get additional VITAL HEALTH RECORDS packets?
  11. What if all my medical information will not fit on the medical information f orm?
  12. What if I have information I feel is extremely important?
  13. Why do I need to fill out all of this information?
  14. What if I would like to have a medical information form for my older parent living out of state?
  15. If I have limited vision or poor handwriting, where can I get help completing the form?
  16. Why should I fill out the checklist on the back of the medical information form?
  17. What is the Safe Return Program?
Return to Questions

1. It is a vital key to emergency medical care tailored to your needs, regardless of age or medical emergency. The medical information form included in each packet gives EMS or your attending physician enough of your personal medical history to treat you with confidence without any delay.

Return to Questions

2. Fill out one for each member in your household. When an emergency arises, it can be difficult to remember details whether you are young or old.

Return to Questions

3. Keep it in your refrigerator attached to the right hand wall between the first and second shelves. (There is a strip of Velcro included in each VITAL HEALTH RECORDS packet for this purpose.) Your local EMS has been instructed to look for it there.

Return to Questions

4. No. Local sponsors provide this program to your community at no charge.

Return to Questions

5. Yes. There are several other important uses for your VITAL HEALTH RECORDS:

Return to Questions

6. It is important that you use the medical information form for your area as it is customized to list your local hospitals. The Vital Health Records program for your area is in Community Programs. Find your community's sponsor and click on their website. A medical information form should be available for you to open and print. We recommend that you print the form on legal-size paper in order to take advantage of its larger font for easier reading. If this is a problem, contact one of the sponsors in your community.

Return to Questions

7. Medications for some people change frequently. You may want to include a separate card in the VITAL HEALTH RECORDS packet that lists all your medicines and the last time the list was updated. In any case, it is very important to keep all of your medications in the same place you have listed on your medical information form so EMS can find them-even if you have not made up a separate list.

Return to Questions

8. Every time there is a change. Filling out the form in pencil will make that easier to do. If you do need another form, the Vital Health Records program for your area is in Community Programs. Find your community's sponsor and click on their website. A medical information form should be available for you to open and print. At a minimum, you should check your VITAL HEALTH RECORDS at least twice a year to make sure you have not missed any changes. A good time to do this is in the spring and fall when you reset your clocks and check your smoke detector batteries.

Return to Questions

9. Contact us and you will be provided with a kit full of information detailing all of the major steps to successfully start up a program in your community.

Return to Questions

10. Find a sponsor of the program in your community or your local EMS department.

Return to Questions

11. Write any additional information on a blank piece of paper and include it in the VITAL HEALTH RECORDS packet. Make a note on your medical information form that additional health information is enclosed so EMS will be aware of it, or attach the extra sheet to the medical information form so EMS will not have to search for it.

Return to Questions

12. You could highlight the information so it will stand out on the form.

Return to Questions

13. This program was initiated by a health care professional who has over 30 years experience working with older adults in their homes. She found that when hearing, vision, speech, or memory are impaired, getting a detailed medical background during an initial assessment is very difficult. Add the stress of an emergency situation and it becomes almost impossible. The information included on this form was discussed and reviewed extensively with EMS representatives, a variety of community health care providers, and an emergency room physician. After numerous revisions, it was determine that this form included what was essential in any medical emergency.

Return to Questions

14. You can get a copy by going to the Community Programs page. Find your community's sponsor and click on their website. A medical information form should be available for you to open and print. You could also photocopy your blank medical information form for their use. (NOTE: To be safe, check with your parent(s) local EMS for names of hospitals to which they provide transport.) Since EMS in their area will not be aware of the VITAL HEALTH RECORDS program, your parents must be sure to present the form to EMS when they arrive or tell them to look in the refrigerator.

Return to Questions

15. You might ask a friend or neighbor to assist, contact the non-emergency number of your EMS to see if they have volunteers available to assist, check with your faith community, or contact one of the sponsors of the program.

Return to Questions

16. It gives EMS an idea of a person's ability to move and communicate before the emergency. Therefore, they can more quickly evaluate whether the current symptoms are new or part of a pre-existing condition. Also, it allows EMS to determine the best way to communicate with the patient-directly or through a caregiver. Please click on one of the following links for more in-depth information on communicating with a hearing, vision or memory impaired person.

Return to Questions

17. This nationwide program was started by the Alzheimer's Association in 1993 to help insure the safe return of a loved one who might wander off as a result of their dementia. They will provide an identification necklace or bracelet for a small fee. Go to their website for full details.

Return to Questions